What is HPE's target for enhancing customer experience through its offerings?

Hewlett Packard Enterprise is focused on enhancing customer experience by providing personalized and automated IT services. This approach allows organizations to tailor their IT solutions to meet specific business needs and preferences, leading to improved satisfaction and stronger engagement with HPE's products and services.

By emphasizing automation, HPE aims to streamline operations, reducing the complexity and time associated with IT management tasks. This can facilitate faster response times, more informed decision-making, and greater overall service efficiency, which are critical components in fostering a positive customer experience. Personalized services ensure that customers receive solutions that align with their unique requirements, enhancing their overall interaction with HPE's offerings.

While cost reduction and efficiency, standardized service delivery, and remote support are important aspects of IT service management, they do not focus as directly on the experience and engagement of the customer in the same way that personalized and automated services do. Therefore, the commitment to enhancing customer experience through tailored and efficient service delivery positions HPE as a forward-thinking leader in the IT market.